For ministries and municipalities
Your services and procedures online, with answers that cite the official source
Custom systems for public bodies, built around how your team works.
Three benefits
People know what to bring
Procedures, fees, hours and documents, explained in Arabic, English and French, from your own texts.
Staff find the right text fast
Laws, circulars and archives, searchable with sources. The same approach as Mizan, which indexes Lebanon’s Official Gazette.
Data and systems you control
EU or your own servers, your data, full documentation, and the source code when agreed in writing.
What we build
E-services portal
Forms, requests, appointments and payments, each request tracked
AI search over laws and archives
Scanned paper archives read with AI, with citations
Procedures assistant
Web or WhatsApp; anything unclear goes to a person
Internal assistant for staff
Answers from your own documents
Custom work: a fixed price, agreed in writing after a short study.
Demo example, not a client result
What a chat could look like
- Resident:
What do I need to get a residence certificate?
- Assistant:
Hello, I am the automated assistant (AI) of Demo Municipality. According to our procedures sheet, you need:
- The request form
- A copy of your ID
- Two photos
Source: procedures sheet, “Residence certificate”. Counter open Monday to Friday, 8 am to 2 pm.
- Resident:
Can I send someone in my place?
- Assistant:
That is not in my information, so I have passed your question to the counter staff. They will reply to you here.
Tell us what your team repeats every day
We reply within one working day.